Shipping Policy

1 Shipping Company

   For most orders, we use national post service with tracking number, no signature required.

   For specific need, please contact us for more information.

2  Shipping Time

   We send most orders within 3 business days from Monday to Friday.

   For certains orders which need more time to prepare, we will contact our client.

3  Shipping Tracking

  Most time, tracking information is available after shipping 2 days, but post service is not stable, in some cases, tracking information is available very late or not available at all even after delivery. 

  We can not really help in this case, actually no one can, sorry but it is the reality.

4 Delivery time

  In France, normally it takes 2-5 business days.

  In Europe, normally it takes 5-10 business days

  For the rest of the world, normally it takes 10-20 business days, but in Australia and in USA, about 20% of orders arrive in one month.

   Again, all those estimations are suitable just for about 80%-90% orders,  if the post service does not work properly, it will be much later (normally be delivered within 45days)     

   After putting the parcels in the post office, we can only help our clients with checking shipping information, we can not accelerate it anyhow.

5   INTERNATIONAL CUSTOMERS
    Customs and import taxes
    Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.